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Privacy Policy

Our Commitment

When shopping at the protection of your privacy and safe transactions and are our number-one priorities. To help our customers understand our commitment to security and privacy, we’ve outlined our policy in detail.

Secure Shopping

All private information that you send us (including credit card numbers, names, addresses, and telephone numbers) is encrypted so that your private information cannot be read by anyone as it travels over the Internet.

Account Protection

I & F Design uses a leading provider of Internet protection services, including digital certification, to secure every transaction. We also use the Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than us. 

If you choose to open an I & F Design House Account with us, your password will be your personal, secret entry code to Your password is needed to access any account areas. Your password keeps your account information private and secure. It is your responsibility to protect your password and not distribute it.

Collection and Use of Information

When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. We use this information to give you a customized experience and to process the orders that you place with us. 

When you place an order, your account information is saved only if you ask us to save it. When you do, our database stores your billing and delivery information, and automatically transfers it to the order form each time you place an order so that you do not have to re-enter this information. If you open an account with us, you have access to an address book that includes addresses and other contact information about persons to whom you wish to send flowers or gifts. You can view or edit information in your address book at anytime. 

The recipient phone number is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact the recipient to ensure the satisfaction with their gift.


When you participate in contests, and promotions sponsored by, we use the personal information provided to qualify your entry and to contact you, should you come up a winner.

Interactive Tools

At the time of registering, you also have the option to opt in for our additional services, which include a personal date reminder service, a free online address book, and a future frequent buyer program points. We use your contact information so that you may take full advantage of these interactive tools. We give you the option to opt out of these additional services at anytime.

General Information

When you visit, we collect some basic non-identifying information. This specifically includes information regarding your operating system, browser software, and IP (Internet Protocol) address. This information is collected in order to provide you with satisfactory service. We may use the information to detect problems with our server and to administer our Web site.

We do not distribute ANY personal information to any Third Parties 

We do not sell, trade, or rent your personal information to third parties.

Credit Card

Consumers making purchases must have a valid credit card, be 18 years of age or older, and have good credit standing.

Your Consent

By shopping at our Web site or opening an account, you consent to the use of your personal information in the manner specified in the privacy policy. We, however, have the option to change, modify, or add to the terms and conditions of the privacy policy at anytime. These changes will be posted on the site to give you notice. Any customer who does not agree to the altered privacy policy has the option to opt-out.

Anonymous Messages

If a sending customer wishes to sign the card message anonymously, I&F Design will complete the order as submitted.  However, if the recipient requests information from whom the arrangement was sent, I&F Design will disclose the account holder name. If the recipient requests personal information from the account, I&F Design will require account holder approval for address disclosure.